Why the Hell Wasn’t Kryon in this Year’s RPA Magic Quadrant?
So, this year's MQ is out. And guess what? Kryon is not on it. Why the hell not? The answer is simple. Kryon didn’t meet ONE of Gartner’s arcane and outdated selection criteria, which has nothing to do with the attributes that are most important to the enterprise community, like product innovation, service and customer value, and references, and everything to do with narrow-minded and obsolescent benchmarks. Gartner – get with the times! Not only have you done a severe injustice to vendors who have demonstrated a high impact on the market, but you have also misrepresented the RPA market and disserved Gartner clients.