How AI Virtual Assistants Use Natural Language Understanding (NLU) for Chat and Email

Virtual assistants for webchat
Over recent years, the advances of natural language understanding (NLU) have filled the market with chatbot applications. Some operate as utility chatbots , assisting customers in ordering a pizza, searching for flight tickets, controlling smart home devices and more, while others are informative chatbots , used for weather forecasting, answering domain-specific questions, etc.