Guest article: Rising challenges call for healthcare tech-solutions to lead through uncharted territory


Gavin Bashar, UK Managing Director of Tunstall Healthcare Whilst the nation is continuing to support the NHS by staying home to stay safe, the Government has challenged [1] the technology sector to innovatively support the country through current, unprecedented times.
Healthcare technology needs to be deployed to help the elderly and vulnerable to remain safe at home, and where beneficial and safe, tech should be utilised to accelerate the discharge of patients from hospital to home.
Tunstall Healthcare has responded by developing three new solutions; Tunstall Response, Tunstall Connect and Tunstall Integrated Care Platform. Tunstall Healthcare’s Managing Director Gavin Bashar discusses the current situation and the role its telehealth solutions are playing.
“Tunstall has always played a role in helping to protect some of the most vulnerable people in our society, and reduce pressures on statutory services by enabling people to be safe at home and in the community. Considering the COVID-19 outbreak, we have examined ways we can go further to do even more to help our customers and the people they support,” he explains.
“As a result, we have developed a range of new propositions to help Local Authorities, Housing Associations and their community alarm monitoring centres to continue to deliver their vital services, alleviating pressure and supporting critical areas of the healthcare system whilst we fight the pandemic.”
Tunstall’s primary propositions during the COVID-19 outbreak either support individuals in the care system directly, or provide solutions for NHS, Local Authorities and Housing Associations, says the organisation.
Its software, hardware and services aim to enable new delivery models designed to transform community-based health and social care by providing remote support which enables people to live independently and with an improved quality of life.

Gavin explains that Tunstall is now harnessing its expertise and resources to offer increased support to older and vulnerable people as they self-isolate and shield at home, alleviating pressure on social services and the NHS.
“The Tunstall Response proactive call service utilises our existing community alarm service, which enables older and vulnerable people throughout the UK to easily get help in an emergency, using a home unit and worn pendant which connects them to a 24-hour response centre,” he continues.
“Through regular outbound calls, operators can check in, offer advice and appropriately escalate any deterioration in wellbeing to other service providers, particularly where people are in self-isolation or at high risk from COVID-19. We’re also introducing a smart device app, Tunstall Connect, which can enable Tunstall Response to keep in touch with vulnerable people who are self-isolating, without the need for a traditional community alarm system.”
The Tunstall Integrated Care...

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